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Strengthening Partnerships in UV Product Decoration
Case Study
In the competitive landscape of UV inks and coatings, we understand that finding reliable partners can be quite challenging. This case study explores the fruitful collaboration between a leading British manufacturer of bespoke UV products and Rakem, the trusted supplier of titanium dioxide (TiO2).
Background
With over 35 years of expertise in formulating and supplying bespoke UV solutions, the British inks and coatings manufacturer has truly established itself as a leader and innovator in the global product decoration industry. Their unwavering commitment to quality and customer satisfaction has set a high standard in the market. So how do they maintain that excellence? Let’s find out.
The challenge
Our client faced significant challenges when it came to securing a steady supply of critical materials. The volatility of supply threatened to jeopardise their ability to meet client expectations and deadlines. With titanium dioxide (renowned for its versatility in inks and coatings) being a key ingredient, a reliable source was essential for maintaining operational efficiency and fostering client trust. Sound familiar? Many businesses face similar predicaments.
The solution
Engaging with us at Rakem in 2020 transformed the manufacturer’s supply chain dynamics significantly. We are renowned for providing top-tier materials and exceptional client service tailored to specific business needs, and we have proven to be an invaluable partner. The introduction of TiO2 from Rakem not only secured a consistent supply but also offered the bonus of cost efficiency. Isn’t that a win-win?
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Customer Testimonial
Our client expressed their satisfaction, saying, “We have been dealing with Rakem since 2020, and in that time, they have been the most helpful of suppliers. Nothing is too much trouble, and the customer service is second to none. The product that we purchase is renowned for volatility of supply, but Rakem and its team have done a superb job of keeping supply steady and managing to keep pricing stable. Having this confidence with a supplier is a massive help to us, and I am sure the relationship will go from strength to strength.”
The results
Our client faced significant challenges when it came to securing a steady supply of critical materials. The volatility of supply threatened to jeopardise their ability to meet client expectations and deadlines. With titanium dioxide (renowned for its versatility in inks and coatings) being a key ingredient, a reliable source was essential for maintaining operational efficiency and fostering client trust. Sound familiar? Many businesses face similar predicaments.
The Rakem difference
In an industry where supply chain reliability significantly impacts business success, our partnership with this British manufacturer of inks and coatings exemplifies the power of collaboration built on trust and shared objectives. With an unwavering focus on tailored solutions and customer support, this relationship is not just good, it’s poised for continued growth and success.
Have you considered how to enhance your product offerings in the UV inks and coatings sector? Remember, building strong relationships with suppliers can be vital for achieving sustainable business success. Why not have a conversation with us at Rakem, where we prioritise quality, reliability, and exceptional service? This could provide you with a significant advantage in today’s competitive landscape.
Are you interested in bespoke UV solutions? Contact us today at sales@rakem.co.uk to find out how our products can enhance your operations in the competitive world of product decoration!
*All names have been changed to protect the identity of this company …and because we really do respect client confidentiality.
