In the specialised world of the foundry industry, reliability and continuous supply are crucial for success. Maker partnered with a leading adhesives supplier to overcome a significant operational disruption, ensuring product continuity and safeguarding customer relationships.
Our client, a prominent supplier of adhesives for the foundry sector, faced a major challenge when a devastating fire destroyed their production facility. This incident not only halted manufacturing operations but also posed a serious risk to their business reputation and client trust. In an industry where timely delivery and consistent quality are paramount, maintaining product availability was essential for their survival.
Following the fire, our client approached Maker with an urgent request: “Will you manufacture our product while we rebuild our factory?” Without immediate action, they risked significant revenue loss and jeopardising their longstanding customer relationships.
To tackle this critical requirement, Maker stepped in with a comprehensive solution that included:
Following the fire, our client approached Maker with an urgent request: “Will you manufacture our product while we rebuild our factory?” Without immediate action, they risked significant revenue loss and jeopardising their longstanding customer relationships.
This case study illustrates the vital role that strategic partnerships play in navigating crises within niche industries. The collaboration between Maker and the leading adhesives supplier not only mitigated immediate operational risks but also established a lasting relationship based on trust and shared objectives.
By choosing Maker as their partner, our client ensured continuity in their product supply, safeguarded their customer relationships, and reinforced their position as a reliable supplier in the foundry industry.
If you’re looking for a reliable, knowledgeable, and crisis-solving partner, reach out to us today at sales@maker.co.uk or visit our website at www.rakemgroup.co.uk.
*All names have been changed to protect the identity of this company …and because we really do respect client confidentiality.